

Hi, I’m Madeleine
Call me a meetings doctor, consultant, trainer, facilitator or leadership coach.
I’m the person trade associations, small enterprises and large corporations call when they want to stop wasting time in unproductive meetings and make more time for driving individual and collective success.
My strategies and systems combine art and science to re-reprogramme your meeting culture and your mindset to increase results (including your meetings with yourself: when’s the last time you got in your own way?).


4 Keys To Unlock Results
Corporate Training
Meetings & Teams: real people, real life, real problems, real solutions
Leadership Coaching
Leadership & Mindset: it’s not what you can do, it’s who you can be
Consultancy
Tailored to your business, your goals, your people and your meeting culture
Facilitation & Ideation
Strategy Sessions to unleash your genius, get clarity, solve problems & reach consensus


The Science & Art of Masterful Meetings
Harness the power of collective intelligence and collaboration to transform your meeting culture and increase results:
- Save up to one month’s salary per employee, per year
- Increase project completion rates by 23%
- Gain an extra 5 hours a week strategic thinking time
- Grow your business
- Get happier, self-governing teams
TRUSTED BY




























CUSTOMER REVIEWS


Dr Bruno Hubesch
Cefic LRI Programme consultant |
“Madeleine leverages the power of one and the value of all”
“Madeleine efficiently leverages the power of one and the value of all so that feeling of trust results where everybody is empowered to contribute their best. This may be due to her easy going but go-getter personality: always an excellent contact with others but with the end result in mind. Very pleasant to work with, she tops it up with a smile which makes her unique.”


Dessa Langevoort, BASF
|
“We valued the way she moderated and engaged everyone in the debate”
“Madeleine moderated our 150 years celebratory session in Brussels. We valued the way she moderated our high level panel and keynote speakers and engaged everyone in the debate. I also appreciated the pleasant way of working together in creating the program itself.”


Hicseles, Bruxelles
|
“Cela nous a permis de demander du feedback à nos clients sous forme de mini enquête online et de nous donner du feedback inter-équipe en maximisant les moyens de chacun”
“Nous avons suivi la formation ‘Feedback is a Gift’ avec Madeleine. Avant la formation, on se demandait : Comment donner un feed-back constructif à son équipe, en particulier ou en groupe ? Comment l’équipe peut-elle donner son feed-back au « leader »? Nous avons appris qu’un feedback est un cadeau, dans la mesure où il est donné de façon bienveillante et détaillée, structuré dans le temps. Cela nous a permis de demander du feed-back à nos clients sous forme de mini enquête online et de nous donner du feed-back inter-équipe en maximisant les moyens de chacun (en misant sur le potentiel). Nous avons aimé l’explication théorique sous forme de dessins ludiques, suivie d’exercices pratiques très concrets.”


Olivier de Matos
Secretary General, ECETOC |
“Creates a rapport in a relaxed, engaging and provocative way”
“Madeleine has a natural ability to get the best of a meeting. She creates a rapport with participants, speakers and panellists in a relaxed, engaging and provocative way. Her enthusiasm, energy and ability to keep to time played a part in the success of the ECETOC meetings she facilitated. Madeleine did a very good job as the master of ceremony at recently held ECETOC 40th Anniversary event in Brussels.”


Hicseles, Bruxelles
|
“Ce qui nous a vraiment plus, sont les exercices pratiques sous forme de jeu"
“Nous avons demandé Madeleine d’animer un ‘brainstorm’ sur notre stratégie à 3 à 5 ans car nous avions des difficultés à nous positionner dans le vaste monde de la communication. Chacun a pu s’exprimer sur la vision à court et moyen terme, en terme de forces et de faiblesses. Quel est son rôle ou sein de l’organisation et comment faire pour que chacun puisse contribuer au succès d’une mise en place stratégique ? Ce qui nous a vraiment plus, ce sont les exercices pratiques sous forme de jeu qui permettent à chacun de s’exprimer. Cela permet une identification plus rapide des possibilités et des freins.”


Lighting Europe Brussels
|
“The training was a mix of brainstorms and processes to improve how we work”
“The question most membership associations face: “Are we getting enough out of our meetings?” Madeleine helped us step out of our routine and think again about what we can do to better plan, run and follow-up meetings. The training was a mix of team brainstorming sessions, processes to improve how we work (all accompanied by fun illustrations and easy-to-remember catchphrases), plus good tips on how to manage meetings. Add to that Madeleine’s warm personality and her professionalism, and we immediately felt at ease and were inspired to change and improve the meeting experience for our members and for ourselves.”


Paul Hohnen
Sustainability Strategies Amsterdam |
“Meticulous preparations, warm and relaxed moderating style”
“We all know that international meetings can be a huge waste of time and money. Often, however, the engagement of a good facilitator at the outset can make all the difference. Madeleine Laffont is one such facilitator. I can personally recommend her for her meticulous preparations, her warm and relaxed moderating style, and her commitment to getting the most out of a meeting.”


Dr Katia Lacasse
European Copper Institute |
“I was able to speak fluently, even personalising my speech on the spot”
“Dear Madeleine,
The presentation yesterday was a frank success – and it was largely your coaching and wise recommendations that made the difference.
I was able to speak fluently, even personalising my speech on the spot – thank you so much!
The difference is indeed in the way I prepared the slides (clear, limited number of messages). It allowed me to immediately differentiate from other presenters. In conclusion, I have been approached by several interesting people with whom I’ll follow up.”


Frederique Bruxelles
|
“J’y puise l’autonomie qui me manquait dans les situations difficiles“
“Madeleine donne confiance ! En soi, en l’univers, en l’entourage. Je me suis sentie encouragée par sa bienveillance à l’égard de mes difficultés. Loin d’être ‘mièvre’, elle m’a confronté à mes limites avec beaucoup de respect. J’ai trouvé une liberté supplémentaire de croire en moi et en ma façon d’agir. Elle m’a proposé divers exercices qui m’ont permis de développer ma propre boite à outils. J’y puise l’autonomie qui me manquait dans les situations. Au final, j’ai appris à mieux me connaitre et à m’apprécier.“


Glenn Vaughan
Chief Executive British Chamber of Commerce |
“Madeleine delivered an excellent training to our team on the effective use of email”
“Madeleine delivered an excellent training course for our team on effective use of email. The preparation was comprehensive and it showed in the training itself. The content was high quality and tailored to our needs. Madeleine also helped our team understand how this related to the wider challenges that the organisation has, as well as the day-to-day relevance to all forms of communication they are involved in.”

